The online support could make or break the PS4.

If Sony can deliver a great online service and maintain consistent and credible support for its servers, then Sony has a huge edge. They have better hardware specs, better console prices, and the one thing they need is the online support.

games rocked but what kept me playing more than anything was online play.

greater hardware specs. The Xbox 360's long-term plan was online. Will Sony finally get online right this time? I think that's the bigger question mark, for me anyways. PS3's biggest downfall to me was its lack of online support. Sure the single player

Well you have to think about sustaining success. Sony shot themselves in the foot by having PS3 be $100 more than the Xbox at launch and not having any consistent online play. Developers didn't invest much in the PS3 despite the console having much...

I think what Val said was that they are more worried about losing profit than making something good. I am also pissed off that they dropped always online, it affects <5% of people and the features were awesome.

right time to implement it. Reminds me a lot of Sega several, several years ago.

And they did change something here. They went back on a policy they started out with because it makes better business sense and also pleases the community aka the customers more. It's not like what Microsoft is trying to do is bad, it's just not the....

So changing something that the majority of your customers dislike is not listening to the community but is rather a business move to avoid losing more customers? Sounds like they are listening to the community aka their customers.

thinks that they are beating Sony, when Sony never even tried to force these restrictions on gamers in the first place.